Before Booking

Bookings

  • STEP1

    Please find program you'd like to book.

  • STEP2

    Check availability and click"◎" or "△" bottom on calendar.

  • STEP3

    Please fill out booking form and send it to us.

  • STEP4

    We'll send you a reply E-mail within 24 hours.

  • STEP5

    Check the details on reply, once we get agreement then we'll send you a confirmation mail shortly after, proceed payment by following instructions on the mail.

  • STEP6

    If you have any questions, please feel free to contact us by using the linked form below.

Let's get ready !

Clothes should be suitable for outdoor recreation, flexible, durable and breathable. (It is relatively warm and dry in Niseko during green season however it could be cool in early morning and evening so we recommend long sleeve shirt and pants which could also avoid sunburn and insect bites too), Helmet (Rental available), Eyewear/protection(Sunglasses etc), Sneakers / running shoes which has good grip(Please notice that flip flops and formal shoes, high heels are not recommended).If you have any questions, please feel free to contact us anytime !

Bad weather condition

Please notice that due to severe bad weather, strong wind and/or rain, when we judge that lessons / tours are not be able to run safely and/or expect severe damage on trails, we postpone or cancel those tours/lessons. We might contact you a day prior to lessons / tours for prior notice. Our No-1 priority is your safety and we need to protect nature environment, thanks for your understanding !

Eligibility for participation

  • Be able to ride bicycles without training wheel, understand group environment and respect others (Minors under 18 years old need a signed adult consent document by a guardian). Person under influence of alcohol and drug might be prohibited.

Cancellation

Cancellation fee will be applied after payment.

After booking confirmation ~ before payment No charge
After payment 100%(If cancellation is occur due to weather or NMSAG, Niseko Grand Hirafu Bike park matter, the fee will be refunded 100%, NMSAG has a right to cancel lessons / tours without prior notice)